Customer Service Associate (Bi-Lingual English/German) Job at ProPivotal Staffing, United Kingdom

bVQ4SzZVQStacVZrQ1IyMExIcjFpNi9HZEE9PQ==
  • ProPivotal Staffing
  • United Kingdom

Job Description

Customer Service Associate (Bi-Lingual English/German)

Why work for us:

  • Competitive pay of £13-15/hr plus annual bonus, and equity
  • Remote-friendly with on-site options and flexible scheduling
  • Annual travel discounts and funds for wellness or personal use
  • Comprehensive health coverage and competitive premiums

What You’ll Do:

  • Address customer inquiries through phone, chat, and email, prioritizing a positive and satisfying experience
  • Use various software tools to access and review customer accounts, researching policies to provide accurate resolutions
  • Manage escalated issues with professionalism, patience, and a customer-first approach
  • Work closely with colleagues to maintain consistent, high-quality service across all interactions.

Requirements:

  • Fluent in both English and German (speaking, reading, writing)
  • Minimum 6 months of customer service experience in an office or call center environment
  • Proficiency with typing, phone, and computer navigation
  • Flexibility to work varying shifts, including weekends and public holidays

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

Job Tags

Full time, Second job, Work at office, Remote work, Flexible hours, Shift work,

Similar Jobs

LHH

Project Manager Job at LHH

 ...sharing Responsibilities/Qualifications: Experience with Commercial Construction Project Management Prepare bids, proposals,...  ...existing client relationships and develop new ones Proficiency with Bluebeam Familiarity with roofing and sheet metal a plus... 

Building Materials Manufacturer

Sr. Software Developer Job at Building Materials Manufacturer

Position Overview: Senior software developer responsibilities include participating in the entire software development cycle debugging applications and configuring existing systems. Essential Duties and Responsibilities: Act as lead software engineer in defining...

Benjamin Obdyke Inc.

Digital Media Specialist - VIDEO & DESIGN Job at Benjamin Obdyke Inc.

 ...field with contractors and jobsite partners Handle lighting, audio, and camera setup for professional-quality results Manage equipment...  ...motion graphics, branded animations, captions, and supporting visuals Create platform-specific versions for YouTube, Instagram,... 

NYS Division of Human Rights

Investigator (Human Rights Specialist 1) (NY HELPS) Job at NYS Division of Human Rights

 ...Description Duties Description As an Investigator (Human Rights Specialist 1), the incumbent would perform a variety of field and office activities involved in carrying out anti-discrimination programs and promoting good community inter-group relationships designed... 

Guthrie

Medical Technologist - Clinical Laboratory - Full Time Job at Guthrie

 ...and records, and actively perform quality assurance activities. Technologist may also function (when qualified) as charge/lead technologist...  .... Education, License & Cert: - Certification as a Medical Technologist by the ASCP Board of Registry or Board eligible preferred...